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Dear Richmond upon Thames resident,


Winter Warmth free assessment


Making sure you and your home stay warm will help to keep you well over the winter months. Many people don’t realise that living in a cold home, particularly if you have a long term condition, can cause serious health problems.


If you are a Richmond resident, have a long term health condition such as diabetes, have a low income, or are aged 65+ you are eligible for this free service.


If you request the service, an advisor from our local not-for-profit organisation Thinking Works will telephone you at a time of your choosing to give you advice and help prepare you for winter. The service includes FREE devices to help cut your water and energy use that will either be dropped off or installed depending on Covid 19 risk factors.


During the assessment, your advisor may offer the following:

  • Grants of up to £6000 for heating, insulation and boiler repairs*

  • FREE radiator reflector panels**

  • FREE draught proofing to keep heat in your home**

  • FREE smoke and carbon monoxide alarms 

  • FREE LED low energy bulbs x2

  • FREE specialist advice on lowering your heating bills whilst keeping warm

  • Benefits check

  • Advice on free walks and other exercise opportunities in the borough

  • Advice on keeping healthy and well in winter

To book your assessment or for more information, please call: 0800 118 23 27


Text: 07928 394 482  





*Heating and insulation grants are only available to residents in receipt of income or disability benefits

**Measures are installed subject to survey but wherever possible

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