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Dear Kingston upon Thames resident,


Warm Home Better Health - free assessment


Making sure you and your home stay warm will help to keep you well over the winter months. Many people don’t realise that living in a cold home, particularly if you have a long term condition, can cause serious health problems.


If you are a Kingston resident and have one or more of the following, you are eligible for this free service:

  • Aged 65 or over

  • Have a long-term condition such as diabetes 

  • Have a low income, such as being in receipt of Universal Credit


If you request the service, an advisor from our local not-for-profit organisation Thinking Works will telephone you at a time of your choosing to give you advice and help prepare you for winter. The service includes FREE devices to help cut your water and energy use that will either be dropped off or installed depending on Covid 19 risk factors.


During the assessment, your advisor may offer the following:

  • FREE radiator reflector panels*

  • FREE smoke and carbon monoxide alarms* 

  • FREE LED low energy bulb x 2 

  • FREE referrals for smoke alarms from the London fire brigade

  • Assessments for insulation and heating grants

  • Assessments for utility discounts including the Warm Home Discount and Water Help

  • Specialist advice on lowering your heating bills whilst keeping warm

  • Referrals for benefit checks and debt advice

  • Advice on free walks and other exercise opportunities in the borough

  • Advice on keeping healthy and well in winter

To book your assessment or for more information, please call: 0800 118 23 27


Text: 07928 394 482  





*Measures are delivered or installed subject to survey but wherever possible

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