Dear Croydon resident,


Croydon Healthy Homes


“Healthy Homes”, is Croydon’s home visit service to make your home more energy efficient, free from mould and ready for next winter.

The service is FREE to residents who live in their own home or privately rented accommodation and who meet at least one of the following criteria:

  • Are aged 65 and over

  • Have a long term health condition such as COPD / diabetes

  • Have a physical or mental disability

  • Have a low income (under £16k a year) or in receipt of a means tested benefit and have dependents aged 5 or under

  • Are under financial stress in Private Rented accommodation


Croydon council have commissioned local not-for-profit organisation Thinking Works to deliver the service, and if you call, an advisor will book a visit with you at your home. Their experienced advisors will provide advice on keeping warm and well at home as well as installing free devices to help cut your water and energy use.


This service is free and impartial, and advisors may offer the following:

  • FREE radiator reflector panels for outside walls on solid brick properties*

  • FREE electricity energy monitor*

  • FREE water saving showerhead and other water saving devices*

  • FREE LED bulb

  • Assessments for possible larger works**

  • Referrals for helpful local services including Staying Put’s Handy Person service

  • Specialist advice on heating bills, tariffs and switching

  • Referrals for benefit checks

  • Referrals for FREE smoke alarms

Numbers of visits are limited and will be booked on a first come-first served basis. 


To book your visit or for more information, please call: 0800 118 23 27


Text: 07928 394 482  





*Installations are subject to survey but installed wherever possible

**Assessments for larger works are subject to funding becoming available and are solely assessments for need at this stage

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